Privacy Policy

At Lofizen, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our application in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

Personal Information

When you create an account or use certain features of Lofizen, we may collect the following personal information:

  • Email Address: Required to create an account, manage your subscription, and send notifications.
  • Social Login Information: If you opt to log in using a social media account, we may collect your username and profile picture URL from the social media provider.

Non-Personal Information

We may also collect non-personal information about your interactions with the app, such as:

  • Device Information: IP address, device type, operating system.
  • Usage Data: Features accessed, time spent in the app.

2. Legal Basis for Processing

Under the GDPR, we process your personal information based on the following lawful grounds:

  • Performance of a Contract: We process your data to provide you with access to the Lofizen app and its features.
  • Legitimate Interests: We use your information to improve the app, enhance user experience, and send you updates where applicable.
  • Consent: We may process your data when you give us explicit consent, particularly for marketing purposes. You can withdraw consent at any time.

3. How We Use Your Information

Lofizen uses your personal information for the following purposes:

  • To Provide and Maintain Our Service: To enable your access to Lofizen and provide its features.
  • To Communicate with You: To send updates, newsletters, and respond to your inquiries or support requests.
  • To Improve Our Service: To analyze usage patterns and enhance the app's functionality and user experience.

4. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties, except under the following conditions:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our app and manage subscriptions. These providers are bound by strict confidentiality agreements.
  • Legal Obligations: We may disclose your information if required to do so by law or to comply with legal processes or valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. International Data Transfers

Your personal data will not be transferred to or processed in countries outside the European Economic Area (EEA). We ensure that all data processing activities take place within the EEA, in compliance with GDPR.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights concerning your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request the correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): You can request the deletion of your data under certain circumstances (e.g., if it is no longer necessary for the purpose it was collected).
  • Restriction of Processing: You can ask us to limit how we use your data in certain cases.
  • Data Portability: You can request a copy of your data in a commonly used format to transfer it to another service.
  • Objection: You can object to our processing of your personal data for direct marketing or when processing is based on legitimate interests.
  • Withdraw Consent: If we rely on your consent to process your data, you may withdraw this consent at any time.

To exercise any of these rights, please contact us at support@lofizen.co. We will respond to your request within 30 days as required by GDPR.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Cookies and Tracking Technologies

Lofizen does not use cookies or similar tracking technologies for analytics or any other purpose.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of the app after changes are made constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: support@lofizen.co
  • Address: [We are in the process of setting up a business address. For now, please reach out via email for any inquiries.]

We will update this section with our business address once available.

This Privacy Policy is effective as of 12.10.2024.